Technical Account Manager (Technical Advisory) (AI)

Location: San Mateo, California, United States; on-site with anchor days on Mondays, Tuesdays, and Thursdays. Candidates must be based in the posted location or be willing to relocate.

Company

hirify.global develops AI code verification and governance products that help organizations build reliable, secure, maintainable, and compliant software.

What you will do

• Identify and formalize customer technical pain points, adoption inhibitors, product gaps, threats, and opportunities.
• Develop technical strategies, remediation plans, and account management inputs tailored to customer environments.
• Audit hirify.global deployments and ensure technical operations match deployment scale and the tool’s importance in the DevOps chain.
• Promote continuous code quality and security improvement, static code analysis, and effective use of the hirify.global ecosystem.
• Educate developers and managers, recruit additional development teams, and improve adoption among existing users.
• Lead roadmap communication, customer feedback collection, quarterly business reviews, and collaboration with Sales representatives.

Requirements

• At least 5 years of practical experience in software development or DevOps engineering.
• At least 5 years of experience in pre-sales or post-sales customer-facing activities.
• Strong listening, abstraction, presentation, written communication, and verbal communication skills.
• Ability to collaborate, give and receive feedback, and share knowledge.
• Attention to detail, autonomy, and a proactive approach to improvements and innovation.
• Must be based in San Mateo or willing to relocate; US visa candidates are not currently supported.

Culture & Benefits

• In-office collaboration centered on three weekly anchor days: Monday, Tuesday, and Thursday.
• Work within a global organization with hubs across North America, Europe, Asia, and the Middle East.
• Culture built around customer commitment, quality, deliberate decisions, and effective teamwork.
• Employment is subject to a comprehensive background check and reference verification.
• Diversity, equity, inclusion, and equal opportunity are core workplace commitments.