Manager, Account Executives (SMB) (AI)

Location: Dublin, Ireland; hybrid work with employees expected to be in the office at least three days per week.

Company

Fin, part of Salesforce, develops AI customer agents and customer experience solutions integrated with hirify.global.

What you will do

• Build and lead a team of EMEA SMB Account Executives.
• Coach and develop sales professionals while maintaining high execution standards.
• Own new-business revenue across the EMEA commercial segment.
• Define sales strategy, territory plans, and playbooks to accelerate logo and revenue growth.
• Manage team structure, operating cadence, QBRs, large-deal reviews, and weekly forecasting.
• Partner with EMEA leadership on company-wide events and initiatives.

Requirements

• 6+ years of experience in technology sales, including 2+ years leading high-performing account management teams.
• 4+ years of closing experience in an individual-contributor capacity.
• 2+ years of first-line management experience.
• Experience managing complex opportunities, ideally exceeding $500k ARR.
• Experience with program management, scalable processes, operational efficiency, and revenue forecasting.
• Executive presence, strong communication skills, familiarity with Command of the Message and MEDDPICC, and a passion for AI in customer service.

Nice to have

• Experience with verticalized sales go-to-market strategies and outcome-based pricing.

Culture & Benefits

• Hybrid work model combining office collaboration with flexibility to work from home.
• Benefits and resources supporting health, wellbeing, family, time away from work, and financial security.
• Inclusive, non-discriminatory workplace focused on merit, competence, and qualifications.
• Open and accepting work environment centered on collaboration and shared company values.