Patient Access Liaison (TEPEZZA)

Location: US - Oklahoma - Oklahoma City; field-based role with travel up to 50%, including occasional overnight and weekend commitments.

Annual base salary: $158,394–$185,578 for Level 5 or $164,276–$222,256 for Level 6.

Company

hirify.global is a biotechnology company developing and delivering medicines for serious illnesses across oncology, inflammation, general medicine, and rare disease.

What you will do

• Support patients, caregivers, healthcare providers, and sites of care with insurance benefits, prior authorization, reimbursement, coding, and billing questions.
• Identify and resolve coverage barriers, denied claims, and other access challenges before and after infusion.
• Educate patients and providers about coverage requirements, co-pay assistance, national foundations, and free drug programs.
• Build relationships through phone, virtual, and in-person engagement and secure required HIPAA authorizations.
• Partner with Market Access, Medical Affairs, Advocacy, Case Management, Marketing, and Site of Care teams.
• Document activities accurately, escalate complex reimbursement issues, and report adverse events and product complaints.

Requirements

• Level 5: doctorate; or master’s degree with 2 years of relevant experience; or bachelor’s degree with 4 years; or associate’s degree with 8 years; or high school diploma/GED with 10 years.
• Level 6: doctorate with 2 years of relevant experience; master’s degree with 4 years; or bachelor’s degree with 6 years.
• Experience in patient services and/or access and reimbursement is required according to the applicable level.
• Knowledge of reimbursement processes, prior authorization, appeals, denied claims, healthcare reimbursement systems, and patient support programs.
• Ability to manage complex patient situations, resolve access barriers, communicate effectively, and work in a matrix field environment.
• Travel up to 50%, including occasional overnight and weekend commitments.

Nice to have

• Experience with buy-and-bill or infused pharmaceutical therapies.
• Rare disease or orphan drug experience.
• Clinical background in nursing or allied health.
• Knowledge of HIPAA, FDA, OIG, and internal compliance requirements.
• Proficiency with Microsoft Office, CRM, AI, and relevant systems.

Culture & Benefits

• Collaborative, innovative, and science-based work environment.
• Health, dental, vision, life, disability, and flexible spending benefits.
• Retirement and savings plan with company contributions.
• Annual bonus or field sales incentive plan and stock-based long-term incentives.
• Paid time off, company-wide shutdowns, and career development opportunities.