Account Manager (Industrial Engineering)

Location: Manchester, UK. Hybrid working Monday to Friday during normal office hours, with regular travel to customer sites across the North West.

Company

John Crane, a business of Smiths Group, provides mission-critical flow-control products and digital monitoring technologies for energy and process industries.

What you will do

• Develop and execute territory growth plans covering John Crane products and services.
• Identify, secure, and develop new customer accounts while maintaining existing relationships.
• Promote technical products, respond to customer enquiries, and support quote preparation.
• Coordinate with application engineering, tendering, and engineering teams to deliver quality tenders.
• Manage sales reporting, customer visit reports, sales funnel updates in C4C, and lost-bid analysis.
• Support delivery, invoicing, collections, health and safety, compliance, and ethical business processes.

Requirements

• Experience as an Account Manager in industrial, mechanical, or engineering sectors.
• Strong understanding of technical products, customer engagement, and commercial account development.
• Strong written and spoken communication skills.
• Strong time-management and financial-management skills, including planning and budgeting.
• Ability to maintain company equipment and report faults or damage.
• Availability to work in a hybrid arrangement based in Manchester, UK, with regular customer-site travel.

Culture & Benefits

• Permanent, full-time employment within a global industrial organization.
• Inclusive workplace supported by employee resource groups, including Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.
• Competitive compensation and benefits.
• Strong focus on health, safety, environmental responsibility, compliance, equality, and ethics.