Customer Success Manager (AI Search)

Location: New York City; in-office work environment

Salary: $100,000–$150,000 base salary per year, plus equity and bonus.

Company

hirify.global is a Series A SaaS analytics platform that helps marketing, SEO, and growth teams measure brand visibility across AI search platforms and improve their performance.

What you will do

• Onboard and activate key clients, educating them on how to improve their rankings in AI search.
• Review websites, content, and search performance to identify opportunities across search engines, AI assistants, and generative surfaces.
• Run advisory sessions for brands and agencies, translating growth and brand goals into GEO strategies and roadmaps.
• Consult mid-sized and enterprise clients on GEO strategy and operational execution.
• Collaborate with Sales, Growth, and Product on activation journeys, case studies, and customer enablement programs.

Requirements

• 3–5 years of hands-on SEO or organic growth experience, ideally in a top-tier SEO agency.
• Deep understanding of technical SEO, content strategy, search intent, and business-focused organic performance.
• Strong consulting skills, including client advising, strategic presentations, and constructive challenge.
• Ability to explain SEO concepts clearly and turn recommendations into actionable guidance.
• Confident written and verbal English communication for client calls, workshops, and recommendations.

Nice to have

• Experience building SEO playbooks, content strategies, or measurement models.
• Initial experience with AI search and GEO-related topics.
• Background with enterprise and other high-touch clients.
• Experience in a high-growth, venture-backed SaaS or marketing technology environment.
• Confident written and verbal German communication for client calls, workshops, and recommendations.

Culture & Benefits

• Competitive salary, meaningful equity, and bonus opportunities.
• Comprehensive benefits package.
• Collaborative, high-energy in-office work environment.
• Opportunity to help define a new market category in AI-powered search.