Field Service Engineer (Printing Equipment)

Location: Home-based field role supporting customers throughout the Greater Jonesboro, Arkansas/Memphis, Tennessee area, with regional travel and occasional overnight travel.

Salary: $28.00–$30.00 USD per hour, plus eligibility for incentive pay.

Company

hirify.global Technologies provides product identification solutions, including in-line printing, coding and marking equipment, consumables, and software for food, beverage, pharmaceutical, and industrial markets.

What you will do

• Install, maintain, troubleshoot, and repair coding and marking equipment at customer facilities.
• Travel throughout the Jonesboro, Arkansas/Memphis, Tennessee territory to support manufacturing customers.
• Diagnose mechanical, electrical, and software-related issues and deliver timely solutions.
• Act as a technical advisor and problem solver while building trusted customer relationships.
• Identify opportunities for service agreements and newer technology solutions.

Requirements

• Willingness to travel within the assigned territory, including occasional overnight travel.
• Up to two years of technical, mechanical, electrical, or field service experience.
• Basic computer and technical proficiency, including email, mobile applications, and Microsoft Word.
• Ability to comply with customer safety requirements, PPE standards, and site access policies.
• Valid driver's license and ability to safely operate a company vehicle.

Culture & Benefits

• Company vehicle, laptop, phone, and uniform provided.
• Medical, dental, vision, and 401(k) benefits with company match beginning on Day 1.
• Comprehensive onboarding, advanced technical training, and ongoing professional development.
• Paid parental leave, paid time off, and Employee Assistance Program resources.
• Regional travel is planned in advance, with most work completed during the day and limited overnight travel.