Director, Sales Operations (SaaS)

Location: Bay Area, California, United States. The role is aligned to a designated location, requires residence within reasonable proximity, and may begin remotely before transitioning to a hybrid office arrangement based on business needs.

Company

hirify.global provides a cloud-based SaaS platform for property and casualty insurance companies.

What you will do

• Lead sales forecasting, planning, budgeting, quota allocation, compensation administration, and operational processes.
• Build, coach, and develop a high-performing Sales Operations team while setting priorities and allocating resources.
• Develop sales KPIs, pipeline metrics, forecasting accuracy reports, and performance dashboards for Sales VPs and Quarterly Business Reviews.
• Partner with Finance, HR, Marketing, Product, Sales Enablement, and senior sales leadership on process improvements and standard operating procedures.
• Prioritize sales technology investments, recommend CRM improvements, and maintain data integrity.
• Drive AI-forward analyst workflows and support territory-level reporting, sales training planning, and quarterly business review materials.

Requirements

• Four-year college degree from an accredited institution; an MBA or equivalent is preferred.
• At least 7 years of B2B SaaS sales or Sales Operations experience, including at least 5 years in sales operations, business planning, or sales support management.
• Experience leading, managing, coaching, and developing high-performing teams.
• Salesforce experience is required.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Legally authorized to work in the United States; willing to travel 10–25%.

Nice to have

• Experience with Power BI or an equivalent business intelligence tool.
• Understanding of the quote-to-cash process.
• Experience designing sales incentive compensation programs.
• MBA or equivalent qualification.

Culture & Benefits

• Flexible-first working model with autonomy over day-to-day work.
• Increasing opportunities for in-person collaboration through the Flying Together approach.
• Inclusive environment focused on respect, collaboration, continuous learning, accountability, and professional integrity.
• Support for meaningful team connection and collaboration through in-person moments.