Team Leader (Sales)

Location: Brighton, United Kingdom; office-based. Monday to Friday, 8:45am to 5:30pm.

Company

hirify.global operates a technology-led online car-selling platform connecting private sellers with more than 8,000 dealers across the UK.

What you will do

• Lead the day-to-day operation of a Seller Sales team of up to 14 Contact Centre agents.
• Drive individual and team performance against sales KPIs.
• Coach team members, deliver one-to-ones, performance reviews, and development plans.
• Use data and dashboards to identify trends, address issues, and share insights.
• Manage attendance, adherence, wellbeing, initiatives, and working practices.
• Collaborate with the broader management team and cross-functional stakeholders to improve business outcomes.

Requirements

• Proven experience as a Sales Team Leader in a contact centre or fast-paced sales environment.
• Experience leading from the front, holding people accountable, and building team capability through coaching.
• Resilient, action-oriented, and comfortable working at pace.
• Good commercial understanding of contact centre sales performance and wider business goals.
• Data literacy and the ability to use performance insights for decision-making.
• Positive, driven, and able to influence colleagues across teams.

Culture & Benefits

• Ownership, autonomy, and trust within an established team with opportunities for further development.
• Competitive salary and equity scheme.
• 25 days of holiday, private medical insurance through BUPA, life assurance, and a pension scheme with a 5% company contribution.
• Enhanced family leave, including up to 26 weeks of full-pay maternity or adoption leave.
• Sea-front office with bi-weekly massages, free snacks, and a 24/7 Employee Assistance Programme.
• EV leasing, cycle-to-work, nursery salary-sacrifice schemes, and one paid volunteering day per year.

Hiring process

• Initial screen lasting 30 minutes.
• Hiring manager interview lasting 60 minutes.
• Written task.