7 дней назад
Marketing & Sales Operations Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Marketing & Sales Operations Consultant (Retail Execution Excellence): Diagnosing dealer performance gaps and deploying new commercial capabilities across sales, rental, service, and digital operations with an accent on rapid turnaround, standard work, and cross-functional execution. Focus on building corrective action plans, transferring capabilities to dealer teams, managing change, and sustaining performance through data-driven KPIs.
Location: Singapore, Singapore; onsite five days a week. Extensive travel to dealer sites and multiple regions is required, often on short notice.
Company
manufactures construction and mining equipment, engines, turbines, and locomotives through a global dealer network.
What you will do
- Deploy to underperforming dealers, assess performance across sales, rental, aftermarket, and digital operations, and diagnose root causes.
- Build and execute time-bound turnaround plans with clear owners, milestones, KPIs, and success measures.
- Deploy new go-to-market models, retail concepts, pricing programs, digital tools, and other commercial capabilities.
- Create dealer-ready process maps, playbooks, training materials, scorecards, and repeatable standard work.
- Coordinate with BCP Industry, Rental & Used, Services, Cat Digital, Cat Financial, DSD, Marketing, field teams, dealers, and customers.
- Transfer capabilities to dealer teams, manage adoption, report outcomes to leadership, and exit once performance is self-sustaining.
Requirements
- Bachelor’s degree.
- Experience in sales, service, rental, or retail operations within the dealer network or comparable industrial distribution.
- Understanding of dealer operations, commercial models, customer experience principles, and digital tools.
- Ability to diagnose performance gaps and drive measurable turnaround in fast-paced, ambiguous environments.
- Strong communication, interpersonal, analytical, and project management skills, with the ability to influence stakeholders and make decisions independently.
- Willingness to work onsite five days a week and travel extensively on short notice across multiple sites and regions.
Nice to have
- Field representative or dealer leadership experience with or its dealers.
- Management or operational consulting, process improvement, rapid deployment, or turnaround experience.
- Familiarity with Cat Compact, ST2, and other commercial capabilities and retail concepts.
- Change management and cross-functional program leadership experience.
Culture & Benefits
- Employee position with day-one benefits and potential variable bonus.
- Paid annual leave and flexi leave.
- Medical and insurance benefits, prorated based on hire date.
- Safety-focused work culture with annual training and audits.
- Employment visa sponsorship is not available for this position.
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