Japan Operations & Support (AdTech)

Location: Tokyo, Japan; the role supports day-to-day operations of the Tokyo office.

Company

hirify.global develops mobile advertising products, including rewarded advertising and programmatic bidding solutions powered by AI and first-party data.

What you will do

• Manage Tokyo office administration, facilities, vendors, inventory, procurement, and IT asset ordering.
• Run local onboarding and offboarding, HR administration, employee documentation, expenses, absence queries, and compliance processes.
• Support employee experience as an approachable point of contact for local staff.
• Enable the Sales team through data tracking, Google Sheets and CRM updates, partner outreach support, client dinners, venue bookings, and team events.
• Coordinate with functional leads in Hamburg and provide overflow support to Talent Acquisition, including local vendor relations and document translation.

Requirements

• At least 3 years of experience combining operational and administrative support, such as office management and HR administration.
• Native-level Japanese proficiency in written and spoken communication is required for local employee interactions and labor compliance.
• Business English at B2+ level is required for communication with headquarters in Hamburg.
• Hands-on experience with employee lifecycle operations, labor law, performance management, document maintenance, absence queries, and compliance.
• Strong organizational and technical skills, including Google Workspace, especially Google Sheets, and CRM or HRIS tools.
• Proactive, service-oriented approach with the ability to manage shifting priorities and sensitive information.

Nice to have

• Experience in an international, fast-paced technology company or scale-up.
• Professional HR experience beyond core administrative functions.
• Cross-border local labor law knowledge.

Culture & Benefits

• Work directly with the Country Manager Japan and global functional leads in Hamburg.
• Support a global organization operating across Japan, Germany, the United States, and Singapore.
• Contribute to workplace culture, operational efficiency, and company diversity.