Onboarding Coordinator

Onboarding Coordinator

Company

Plaid Inc.

Conditions

4 days agoSalary: 97K - 124K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will coordinate recurring in-person onboarding cohorts, including calendars, rooms, materials, communications, travel, attendance, and meals. You will answer new-hire questions, facilitate sessions, improve onboarding operations, and support employee events and programs from planning through delivery.

Requirements

• 1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role
• Organizational and coordination skills
• Written and verbal communication skills
• Experience planning and executing employee-facing events or onboarding programs
• Ability to facilitate onboarding sessions
• Attention to detail in calendars, travel, participant lists, and program logistics
• Cross-functional collaboration skills
• Ability to work in the San Francisco office Tuesday through Thursday
• Ability to lift up to 50 pounds

Responsibilities

• Coordinate logistics for in-person onboarding cohorts
• Manage new-hire travel, hotel bookings, and spend-limit requests
• Maintain onboarding participant lists, travel records, attendance, and internal resources
• Respond to new-hire questions through Zendesk
• Prepare onboarding spaces, materials, meals, and supplies
• Facilitate onboarding sessions as needed
• Gather feedback and improve onboarding logistics and communications
• Assist with employee events and programs
• Respond to or route employee inquiries
• Manage operational details and provide event support

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)

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