Account Manager (Marketplace Belgium)

Location: Tongeren, Belgium; hybrid work with a fixed number of anchor days in the office. Remote work can be arranged individually, including up to 20 days per year anywhere in the EU.

Company

hirify.global is a European e-pharmacy operating a growing online marketplace.

What you will do

• Manage a portfolio of around 30 mid-level marketplace partners and build strong long-term relationships.
• Hold performance conversations and identify growth opportunities across assortment, pricing, revenue, advertising spend, and overall business performance.
• Analyze KPIs and data, identify quick wins and trends, and turn findings into clear partner recommendations.
• Contribute to cross-functional projects, including CRM rollout and process development or improvement.
• Collaborate with Customer Success, Key Account Management, Retail Media, and other internal stakeholders.
• Explore AI tools to improve information processing, analysis, and recurring activities.

Requirements

• 2–4 years of relevant experience in Account Management, Partner Management, Key Account Management, Marketplace, or E-Commerce.
• Strong written and verbal communication skills in Dutch.
• Comfortable working in English as part of an international team.
• Experience working with KPIs and Excel, including pivot tables and lookup functions.
• Ability to work independently, organize a varied portfolio, and take ownership of additional projects.

Nice to have

• Knowledge of French or German.

Culture & Benefits

• Autonomous hybrid work with regular team dailies and fixed office anchor days.
• Up to 20 days per year working from anywhere in the EU, subject to individual arrangement.
• Professional training through internal and external development programs.
• Anonymous and free access to professional psychological support from nilo.
• Team-building events, regular celebrations, and a 10% employee discount on selected online-store products.