Account Manager (Fintech)

Location: Mechelen, Flanders, Belgium; hybrid workplace

Company

hirify.global is a fintech scale-up providing a spend management app powered by smart OCR technology for more than 10,000 clients and 1 million users worldwide.

What you will do

• Manage a portfolio of existing strategic customers and oversee all commercial aspects of the relationship.
• Identify upsell and cross-sell opportunities, run product demonstrations, and tailor proposals to customer needs.
• Lead contract renewals and pricing negotiations with mid- and senior-level stakeholders.
• Build account plans, maintain business relationships, and monitor customer health.
• Represent the customer voice internally and share insights to improve product and service delivery.
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience.

Requirements

• At least 3 years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or technology environment.
• Strong commercial mindset with a record of identifying and closing growth opportunities.
• Proficiency in Salesforce CRM, including pipeline, forecast, and customer activity management.
• Excellent business-level German and English communication skills, written and spoken.
• Experience managing commercial conversations and contract negotiations with multiple stakeholders.
• Strong organizational and problem-solving skills with a proactive, customer-centric approach.

Culture & Benefits

• Hybrid work policy with flexibility to choose where to work most efficiently.
• Permanent contract with a competitive salary and benefits package.
• €8 meal vouchers per working day.
• Temporary international mobility opportunities through the company office network.
• Professional freedom, flexible work environment, training, and coaching programs.
• International team, onboarding program, and regular company and team events.