Field Reimbursement Manager (Neuroscience)

Location: Permanent residence in the Manchester, NH territory, covering Manchester, NH; Springfield, MA; Worcester, MA; and Portland, ME. Up to 50% on-site with healthcare providers and up to 75% travel.

Company

Johnson & Johnson MedTech and Innovative Medicine develop healthcare treatments and patient-focused solutions across the treatment journey.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, coding, payer requirements, and access procedures.
• Serve as the field access, fulfillment, and reimbursement subject matter expert for neuroscience therapies.
• Identify and resolve patient access, affordability, coverage, and fulfillment barriers using account data and market insights.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal functions across the organization.
• Build customer relationships, manage territory routing and account plans, and maintain knowledge of payer and market dynamics.
• Support compliant access discussions and deliver reimbursement education in accordance with company rules and healthcare regulations.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorizations, and appeals.
• Experience with patient support HUB services and the ability to build relationships and influence across a matrix organization.
• Strong analytical, problem-solving, written, verbal communication, and follow-through skills.
• Valid US driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, payer policy, coverage, and payment processes.
• Experience with Salesforce CRM, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment access, fulfillment, and adherence.
• Inclusive work environment guided by the company’s Credo and commitment to equal opportunity.
• Field-based role with extensive travel and direct engagement with healthcare providers.
• Work is performed in accordance with high ethical, legal, and compliance standards.