AI Email & SMS Manager

Location: Mountain View, California, United States; hybrid in-office work on Mondays, Wednesdays, and Thursdays.

Salary: $130,000–$160,000 per year.

Company

hirify.global builds online college credit and test-preparation products, combining AI and learning science to improve access to education and learner outcomes.

What you will do

• Own email and SMS as a revenue channel, including strategy, forecasting, new-member acquisition, and lifetime value.
• Design, build, and optimize automated acquisition and lifecycle journeys across College Saver and Test Prep, including nurture, abandon recovery, re-engagement, and win-back flows.
• Architect AI agents, LLM pipelines, audience construction, content generation, personalization, quality assurance, anomaly detection, and automated reporting tools.
• Partner with Product, Content, Creative, and Data Science to create behavior- and goal-based learner experiences that improve progress, retention, and engagement.
• Apply LLMs to intent segmentation, copy generation and evaluation, cohort analysis, experimentation, and performance measurement.
• Present forecasts, performance insights, and strategic recommendations to leadership.

Requirements

• Experience building and shipping AI-powered systems, including agents, LLM pipelines, automations, retrieval workflows, evaluation frameworks, or internal tools.
• Practical familiarity with Claude Cowork, Claude Code, LLM APIs, prompt and context design, agentic coding environments, and automation platforms.
• Marketing judgment, consumer empathy, and experience with consumer funnels, behavioral segmentation, event-based triggers, and journey design.
• Ability to build, ship, measure, and own hands-on marketing systems and business results.
• Availability for hybrid work from the Mountain View, CA office on Mondays, Wednesdays, and Thursdays.

Nice to have

• Experience with consumer subscription or B2C SaaS growth, including retention, churn, and lifetime value.
• Background in edtech, consumer SaaS, or mission-driven technology companies.
• Familiarity with lifecycle or CRM platforms, predictive analytics, and cross-channel orchestration.
• Experience with email or SMS marketing, Listrak, deliverability, list hygiene, CAN-SPAM/TCPA compliance, or people management.

Culture & Benefits

• AI technical support, contractors, and agentic tooling connected to the data warehouse and email service provider.
• Work alongside Product, Content, Creative, and Data Science partners.
• Commitment to diversity, inclusion, and equal employment opportunity.
• Recognized as a Best Place to Work by multiple industry and regional organizations.