1 день назад
Senior Lifecycle Marketing Manager (AI)
130 000 - 160 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Lifecycle Marketing Manager (AI): Building lifecycle marketing infrastructure and behavioral programs that move millions of accounts from onboarding and activation through retention, monetization, renewal, and expansion with an accent on experimentation, personalization, and measurable incremental impact. Focus on implementing lifecycle platforms, defining event and usage data with engineering teams, and optimizing multichannel journeys across email and in-product messaging.
Location: Hybrid at 's Seattle HQ; applicants must be authorized to work for any employer in the United States.
Annual base salary: $130,000–$160,000, plus equity and benefits.
Company
builds AI-powered systems that connect with meetings, messaging, and email platforms to improve collaboration and daily workflows.
What you will do
- Implement and operationalize the lifecycle marketing platform, migrating priority journeys from the legacy platform.
- Define event, profile, account, plan, and usage data requirements with Engineering and Data for segmentation, personalization, identity resolution, and measurement.
- Build onboarding, activation, engagement, feature discovery, monetization, renewal, and expansion programs across email and in-product channels.
- Develop behavioral journeys that drive repeat meetings, adoption of high-value capabilities, and conversion from free to paid plans.
- Maintain an experimentation roadmap covering content, timing, triggers, channels, frequency, and offers.
- Own QA, deliverability, consent, privacy, preference management, feedback programs, and customer trust across lifecycle communications.
Requirements
- 6+ years of experience in lifecycle, CRM, retention, or growth marketing for high-volume SaaS, PLG, consumer, or prosumer products.
- Hands-on experience with SendGrid, Customer.io, Iterable, Braze, HubSpot, Klaviyo, or comparable platforms, including infrastructure implementation or substantial rebuilding.
- Demonstrated improvements in activation, retention, conversion, renewal, or expansion.
- Strong knowledge of behavioral segmentation, triggered messaging, experimentation, cohort analysis, deliverability, consent, localization, and campaign QA.
- Ability to define events, requirements, and measurement with engineering and data teams, and coordinate email with in-product surfaces.
- Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.
Nice to have
- Experience connecting self-serve usage to workspace or enterprise adoption.
- Experience working with customer success, sales, and revenue operations on product-qualified accounts.
Culture & Benefits
- Work on AI-powered collaboration products used across meetings, messaging, and email.
- Collaborative environment with a diverse and talented team.
- Equity participation.
- Low-deductible health plans.
- Flexible time away and family leave programs.
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