4 дня назад
Active Member Marketing Manager (Digital Health)
125 000 - 140 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Active Member Marketing Manager (Digital Health): Building Twin Health’s lifecycle marketing program for active members across email, SMS, in-app, push, direct mail, and webinars with an accent on segmentation, Braze execution, and coordination with care and product teams. Focus on designing suppression and frequency logic, running rigorous experiments, ensuring HIPAA and consent compliance, and improving activation, engagement, retention, and clinical outcomes.
Location: Remote, USA. Applicants must be authorized to work for any employer in the United States.
Salary: $125,000–$140,000 annually
Company
is a digital health company using AI Digital Twin technology, clinical care, and data from connected health devices to improve metabolic health outcomes.
What you will do
- Build and own the active-member lifecycle marketing strategy, including sustained engagement and winback programs.
- Develop behavioral segmentation using member activity, sensor data, app engagement, care-team interaction, clinical trajectory, and enrollment channels.
- Coordinate the communication calendar across marketing, care delivery, product, and clinical teams.
- Build and launch multichannel campaigns end to end in Braze, including audiences, Canvas journeys, content, QA, deployment, and iteration.
- Develop Braze infrastructure, testing programs, dashboards, deliverability processes, and reporting.
- Maintain compliance with HIPAA, PHI handling, TCPA, CAN-SPAM, SMS consent, and clinical review requirements.
Requirements
- 4–7 years of experience in lifecycle, CRM, retention, or engagement marketing, with end-to-end program ownership.
- Hands-on Braze expertise, including multi-branch Canvas journeys, behavioral triggers, Liquid personalization, and suppression logic.
- Multichannel marketing experience with email plus at least one of SMS, push, or in-app messaging.
- Experience designing experiments with holdouts, interpreting results, and reporting null findings when appropriate.
- Ability to build new processes and a lifecycle marketing program from the ground up.
- U.S. work authorization required; visa sponsorship is not available.
Nice to have
- Healthcare or digital health experience, including HIPAA and PHI handling in marketing systems.
- Experience with employer-, health plan-, or health system-distributed point solutions.
- Experience marketing alongside care teams or clinical staff.
- Experience with direct mail, print, member webinars, or other offline channels.
Culture & Benefits
- Remote role within a global team.
- Comprehensive healthcare, dental, and vision coverage, including employer-sponsored coverage for employees.
- Health Savings Account and Flexible Spending Account options.
- Unlimited vacation with manager approval and paid parental leave.
- Equity participation and a 401(k) retirement savings plan.
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