Patient Access Liaison (Rare Disease)

Location: Chicago, Illinois, United States; field-based role with travel up to 50%, including occasional overnight and weekend commitments

Annual base salary: $158,394–$185,578 for Level 5 and $164,276–$222,256 for Level 6

Company

hirify.global is a biotechnology company developing, manufacturing, and delivering therapies for serious illnesses across oncology, inflammation, general medicine, and rare disease.

What you will do

• Support patients, caregivers, healthcare providers, physician offices, and sites of care with access and reimbursement for infused and specialty therapies.
• Explain insurance benefits, prior authorization requirements, reimbursement pathways, coding, billing, and available financial assistance programs.
• Investigate and help resolve coverage barriers, denied claims, reimbursement issues, and treatment access challenges.
• Build relationships with patients and caregivers through phone, virtual, and in-person engagement while assessing individual access needs.
• Educate providers and infusion centers on coverage pathways, reimbursement practices, and prior authorization requirements.
• Collaborate with Market Access, Medical Affairs, Advocacy, Case Management, Marketing, and Site of Care teams while sharing field insights.

Requirements

• Doctorate degree; or a master's degree plus 2 years of relevant experience; or a bachelor's degree plus 4 years for Level 5.
• For Level 6: doctorate degree plus 2 years, master's degree plus 4 years, or bachelor's degree plus 6 years of patient services and/or access and reimbursement experience.
• Experience with patient access, reimbursement, prior authorization, appeals, denied claims, and healthcare reimbursement systems.
• Knowledge of HIPAA, FDA regulatory requirements, internal compliance guidelines, coding, billing, and patient support programs.
• Strong analytical, problem-solving, written, verbal communication, stakeholder engagement, and complex-case management skills.
• Ability to work in a field-based role with up to 50% travel.

Nice to have

• Experience supporting buy-and-bill or infused pharmaceutical therapies.
• Rare disease or orphan drug experience.
• Clinical background in nursing or allied health.
• Experience working in cross-functional field teams and matrix environments.
• Proficiency with Microsoft Office, CRM, AI, and relevant systems.

Culture & Benefits

• Collaborative, innovative, and science-based work environment.
• Health, dental, vision, life, disability, and flexible spending benefits.
• Retirement and savings plan with company contributions.
• Discretionary annual bonus or sales-based incentive plan, plus stock-based long-term incentives.
• Paid time off plans, biannual company-wide shutdowns, and career development opportunities.
• Flexible work models, including remote arrangements where possible.

Hiring process

• Applications are accepted until August 3, 2026, or until a sufficient number of candidates is received or a candidate is selected.