Data Analyst (CRM)

Location: Hybrid or remote; primary location in Palo Alto, with other listed U.S. locations

Salary: $81,600–$110,400 per year in Palo Alto, New York, and San Francisco; $73,100–$98,900 per year in other listed locations.

Company

hirify.global is a legal advisor serving technology, life sciences, and other growth enterprises worldwide, with approximately 1,100 attorneys across 17 offices.

What you will do

• Analyze CRM, marketing automation, social media, and website data to generate insights on marketing performance.
• Design dashboards and reporting solutions for marketing, business development, and leadership teams.
• Develop recommendations, data signals, and indicators supporting client acquisition, retention, prospecting, relationship building, and cross-selling.
• Administer Salesforce, including triggers, dependencies, automation flows, audits, custom objects, fields, relationships, sharing rules, profiles, and permission sets.
• Validate data synchronization and field mappings, monitor data quality, troubleshoot discrepancies, and support migrations and integrations.
• Provide user onboarding, troubleshooting, documentation, video tutorials, and formal training.

Requirements

• Bachelor’s degree in Marketing, Business Analytics, or a related field.
• 5+ years of marketing technology experience in a fast-paced professional services environment.
• 5+ years of experience with Salesforce or other CRM platforms; Salesforce experience is required.
• Experience with data visualization and reporting tools such as Power BI, Tableau, Excel, or Smartsheet.
• Experience with CRM and ERM systems, marketing automation, experience management platforms, and Google Analytics.
• Knowledge of A/B testing, segmentation, campaign optimization, CRM migrations, deployments, rollouts, data integrity, and complex project management.

Nice to have

• Salesforce Platform Administrator certification.
• Law firm or professional services experience.
• Experience working with vendors and negotiating contracts.

Culture & Benefits

• Hybrid or remote work schedule.
• Competitive salary and benefits package.
• Potential discretionary year-end merit bonus based on performance.
• Work with marketing, business development, leadership, and technology stakeholders.