Global Sales Operations Specialist

Location: Vancouver, Canada; based in the Vancouver, BC office. Occasional travel may be required, with calls and meetings across different time zones.

Company

hirify.global develops Earth sciences technology that helps organisations understand the underground, manage critical mineral resources, design infrastructure, source renewable energy, and reduce environmental impact.

What you will do

• Process sales orders through quote approval, pre-close and closure review, license enablement, invoicing support, and quality review.
• Manage daily operational queues accurately and promptly according to documented priorities, controls, service expectations, and global procedures.
• Coordinate with customer-facing and revenue teams on transaction requirements, status, actions, and timelines.
• Identify and resolve blocked, incomplete, errored, or non-standard transactions, escalating complex cases with full context.
• Provide operational information for compliance reporting, invoicing, collections, FinOps, and period-end activities.
• Support user testing, data validation, process documentation, training, and continuous improvement, including appropriate use of automation and AI-enabled tools.

Requirements

• At least 2 years of relevant experience in order management or transaction processing.
• Sound administration experience and knowledge.
• High attention to detail with an analytical and methodical approach.
• Ability to follow documented processes, controls, and procedures.
• Good written and verbal communication skills, with confidence working across a global organisation.
• Ability to work independently, collaborate, multitask, prioritise, and respond quickly in a changing environment.

Nice to have

• Experience with sales or CRM systems, software licensing, or financial systems.
• Degree, diploma, or certificate in Business Administration or a related discipline.

Culture & Benefits

• Collaborative environment focused on curiosity, customer outcomes, ownership, and continuous improvement.
• Flexible working and location-specific benefits.
• Competitive salary, employee share purchase plan in most locations, and rewards and recognition programme.
• Paid volunteer day, continuous learning, career growth opportunities, engagement events, and wellbeing resources.
• Office-based community activities and regular team events.