Digital Success Engineer (AI)

Location: US Remote

Salary: $100,000–$140,000 USD annually

Company

hirify.global provides Apple device management, deployment, security, and automation solutions for organizations, schools, and healthcare providers.

What you will do

• Build and maintain automation, agentic workflows, in-app guidance, and integrations for digital customer success.
• Connect systems including Snowflake, Salesforce, Gainsight, and Slack.
• Turn strategy and defined requirements into scoped, tested, and shipped technology.
• Implement targeting and personalization logic using adoption, health, and usage signals.
• Monitor production tooling, troubleshoot issues, manage versions, and improve reliability.
• Build customer-facing guardrails, document solutions, and evaluate emerging AI tools and platforms.

Requirements

• At least 4 years of experience in software, automation, solutions, integration, analytics engineering, or a similar technical build role.
• Hands-on experience with automation, APIs, data connectors, scripting, or low-code automation.
• Experience turning strategies or specifications into working, tested technology.
• Comfort with version control such as Git and modern software and data-stack practices.
• Strong communication and collaboration skills across strategy, data, and customer success teams.
• Bachelor’s degree in a technical, quantitative, or related field, or equivalent experience.

Nice to have

• Experience with AI-assisted development, agent or prompt engineering, or connector-based MCP workflows.
• Working knowledge of customer-success or customer-engagement data and metrics.
• Certifications in relevant development, automation, or data platforms.

Culture & Benefits

• Flexible, remote work culture based on respect, trust, and autonomy.
• Focus on work-life balance, collaboration, and shared best practices.
• Training and opportunities for both vertical and horizontal career growth.
• Opportunity to impact more than 75,000 global customers using Apple device management solutions.
• Inclusive and supportive workplace with reasonable accommodation options.