Majors Account Executive - Key Customers (Observability)

Location: United States (Remote); the role covers strategic customers across the West region.

OTE compensation range in the USA: 360,000–380,000 USD, plus Restricted Stock Units. Actual compensation depends on level, experience, and skills.

Company

hirify.global develops Grafana Cloud, a managed observability platform built on open source and open standards, used by more than 10,000 organizations.

What you will do

• Expand Grafana usage within 3–5 top existing accounts across multiple functions and business lines.
• Build executive-level relationships and create strategic plans for assigned accounts.
• Manage the full sales cycle, including prospecting, meetings, product demonstrations, proofs of concept, proposals, negotiations, and account management.
• Explain the value of Grafana Cloud and Grafana Enterprise through a consultative sales approach.
• Manage forecasts, pipeline data, quotes, order processing, and customer requests in Salesforce.
• Meet and exceed quarterly and annual sales targets while partnering with Customer Success during account handoff.

Requirements

• 8+ years of experience in infrastructure technology sales.
• Consistent history of achieving sales goals in a highly competitive environment, with top 10% performance.
• Experience in high-velocity technology companies and an entrepreneurial, adaptable approach.
• Excellent communication skills across in-person, online, and written channels.
• Ability to build strong working relationships with customers and colleagues in person and virtually.
• Ability to work remotely from the United States.

Nice to have

• Experience using Salesforce.
• Familiarity with open source technology.
• Experience with Command of the Message and MEDD(P)ICC.

Culture & Benefits

• 100% remote company with team members across more than 40 countries.
• Transparent communication, autonomous work, and high-trust collaboration.
• Open-source values and an innovation-driven environment.
• Career growth pathways and approachable, involved leadership.
• 30 days of annual leave, including 3 Grafana Shutdown Days, subject to local legislation.
• In-person onboarding and RSUs for all team members.