6 дней назад
Staff Program Manager, CCO Programs
139 200 - 235 200$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Staff Program Manager, CCO Programs (Go-to-Market and Customer Experience): Running cross-functional CCO programs spanning go-to-market transformation, retention and renewal motions, product feedback loops, and executive engagement with strategic accounts with an accent on ARR outcomes, stakeholder alignment, and data-driven program health. Focus on turning executive direction into accountable workstreams, resolving stalled initiatives, and building operating standards for a growing Programs function.
Location: Remote, Canada; Remote, United States
Base salary: $139,200–$235,200 USD annually for United States residents
Company
is an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.
What you will do
- Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for strategic accounts.
- Translate CCO direction into workstreams with clear owners, dependencies, timelines, and measurable outcomes.
- Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement.
- Surface stalled work, unowned risks, and schedule slippage while maintaining a reliable view of portfolio health.
- Recommend scope changes, re-sequencing, or program termination when initiatives are not delivering value.
- Track executive decisions and action items, connect execution to retention, expansion, adoption, and ARR outcomes, and build shared reporting and handoff standards.
Requirements
- Experience leading complex, cross-functional strategic programs at the executive level and delivering outcomes from ambiguous direction.
- Background in Customer Experience, go-to-market, Customer Success, Renewals, Sales, or Revenue Operations, with knowledge of retention, expansion, adoption, and ARR motions.
- Ability to influence senior stakeholders and hold them accountable without formal authority.
- Strong judgment for high-stakes tactical recommendations, including changing direction or ending programs based on data.
- Data fluency, strong written and verbal communication, reliable follow-through, and the ability to navigate conflict and competing priorities.
- Comfort operating without established infrastructure and helping build a Programs function operating model.
Culture & Benefits
- Remote work in a globally distributed, largely asynchronous environment.
- AI is used as a core productivity multiplier in daily workflows.
- Flexible paid time off, parental leave, and benefits supporting health, finances, and well-being.
- Equity compensation and an employee stock purchase plan.
- Growth and Development Fund and Team Member Resource Groups.
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