Supervisor, Procurement Operations North America

Location: Alpharetta, Georgia, USA. Hybrid schedule: 3 days per week in the office and 2 days working from home.

Salary range: $75,800–$170,100 annually, depending on U.S. pay zone, work location, skills, knowledge, and experience. Eligible for incentive plans.

Company

hirify.global develops and manages consumer brands and promotes an inclusive, values-based workplace focused on employee growth and wellbeing.

What you will do

• Lead North America Price Management, Invoice Management, and Coupa/Ariba Helpdesk operations.
• Manage intake, prioritization, workload, backlog, aging, risks, escalations, and service commitments.
• Coach capability leads, analysts, contractors, and approximately 14 team members across processes, regions, and time zones.
• Define KPIs and scorecards covering service, quality, cycle time, root cause, adoption, and manual effort.
• Lead process simplification, standardization, reporting improvements, automation, and preventive issue resolution.
• Partner with procurement, accounts payable, finance, manufacturing, suppliers, master data, IT, and external service providers.

Requirements

• At least 5 years of experience in procurement, procure-to-pay operations, purchasing, pricing, invoice management, procurement systems support, master data, shared services, or related supply chain operations.
• Experience coordinating operational work, managing escalations, using metrics to drive action, and partnering across functions.
• Strong understanding of end-to-end procure-to-pay processes, including purchasing data, pricing, purchase orders, invoice discrepancies, and supplier support.
• Working proficiency with SAP S/4HANA, Ariba, Coupa, ticketing or workflow tools, Excel, and reporting or dashboard tools.
• Experience with process mapping, Lean or continuous improvement, automation, Power BI, Power Automate, or Copilot-enabled workflows.
• Bachelor’s degree in Business, Supply Chain, Engineering, Information Systems, or equivalent experience.

Nice to have

• Prior people leadership, team lead, supervisor, or workstream leadership experience.
• Experience leading internal employees and external service providers across locations and time zones.
• Knowledge of procurement controls, audit requirements, master-data governance, and change management.

Culture & Benefits

• Inclusive, values-based culture centered on respect, participation, professional growth, and wellbeing.
• Comprehensive health plans and a market-leading 401(k) program with company match.
• Flexible time off, including half-day summer Fridays depending on location.
• Inclusive fertility and adoption benefits.
• Hybrid work arrangement with structured office and home-working days.