Account Manager (AI)

Location: Remote within the United States

Salary: $69.1K–$93.5K for U.S. Tier 1 locations; $66K–$89.2K for U.S. Tier 2 locations; $62.8K–$85K for all other U.S. locations, including Colorado. Equity and bonuses are offered.

Company

Solar software company helping professionals sell, design, and install residential and commercial solar projects accurately and at scale.

What you will do

• Own and grow a high-volume portfolio of Scaled Account Management customers.
• Drive retention, early renewals, upsells, and expansion through proactive outreach and AI-assisted workflows.
• Manage customer relationships for accounts generating approximately $25K–$50K in ARR.
• Build and improve workflows for onboarding, ramp acceleration, health monitoring, and upsell identification.
• Maintain accurate Salesforce data and document repeatable workflows, playbooks, and processes.
• Partner with Sales, GTM Ops, Support, Product, and Account Management stakeholders to improve customer outcomes.

Requirements

• 2+ years of experience in Account Management, Customer Success, or Sales, preferably in SaaS or clean technology.
• Experience managing a high-volume book of business with strong retention and upsell results.
• Ability to build and execute structured workflows and identify account health signals.
• Experience with Salesforce or similar CRM tools and strong attention to data quality.
• Strong written communication, organization, self-direction, and cross-functional collaboration skills.
• Must be able to work remotely from the United States.

Nice to have

• Experience using AI tools, AI agent platforms, or automation tools in professional workflows.
• Background in solar, clean energy, construction technology, or the contractor and installer market.
• Experience in high-growth SaaS, usage-based pricing, internal documentation, or operational process design.

Culture & Benefits

• Flexible PTO and parental leave.
• Work-from-home, coworking, and connectivity stipends.
• Medical, dental, and vision coverage.
• Learning and development support.
• Remote teams across the United States, Canada, Poland, and Germany.