Patient Access Specialist (Healthcare)

Location: On-site in Stamford, Connecticut; candidates must reside in and be authorized to work in the United States.

Salary: $17.00–$18.65 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Complete hospital admitting and patient access activities for patients receiving services.
• Assign medical record numbers, collect demographic and insurance information, process physician orders, and complete compliance checks.
• Pre-register patients, conduct inbound and outbound calls, explain financial liabilities, and collect point-of-service and past-due balances.
• Verify insurance eligibility and benefits, select accurate plan codes, and support clean claims and billing processes.
• Explain and distribute consent, Medicare, Tricare, observation, and other patient education forms, obtaining required signatures.
• Operate the telephone switchboard, audit accounts, correct documentation issues, and provide reporting data to Patient Access leadership.

Requirements

• Must be able to work on-site in Stamford, Connecticut.
• Must reside in and be authorized to work within the United States.
• High school diploma or GED required.
• At least 1 year of customer service experience.
• Inquisitive mindset and openness to innovation, including AI-enabled process improvement.
• CRCR certification required within 6 months of hire; certification is company-paid.

Culture & Benefits

• Full-time schedules include daytime, evening, overnight, and weekend or holiday rotations.
• Comprehensive healthcare, time-off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Bonus and incentive programs, career advancement opportunities, and professional development support.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and customer service.