Care Coordinator (Healthcare)

Location: Remote for candidates residing in Arizona, Florida, Georgia, or Texas; occasional travel may be required for team meetings and company events.

Salary: $17.91–$23.51 per year.

Company

hirify.global is a health insurance company built around a full-stack technology platform and a focus on member care.

What you will do

• Serve as the primary entry point for members and providers working with the Care Management team.
• Handle inbound calls using IVR pathways and work toward one-call resolution.
• Coordinate care for members across complex care management, transition-of-care, and unassigned populations in hospitals, clinics, home care, supply vendors, and dialysis settings.
• Arrange non-emergent medical transportation through UberHealth while following program requirements.
• Manage escalations to Claims, Eligibility, Care Navigation, and other specialized departments.
• Lead special projects and collaborate across departments to improve the member experience.

Requirements

• 1+ years of experience in care coordination and navigation in a healthcare setting.
• Strong computer literacy and experience using EMRs such as Medecision and telephony systems such as InContact.
• Excellent interpersonal communication and listening skills.
• Residence in Arizona, Florida, Georgia, or Texas is required.

Nice to have

• Medical Assistant certification.
• Bilingual communication skills.
• Experience with health insurance.

Culture & Benefits

• Remote home-office work with occasional travel for team meetings and company events.
• Medical, dental, and vision benefits for full-time employees.
• Paid holidays, sick time, parental leave, wellness time, and monthly vacation accrual.
• 401(k) participation, life insurance, disability insurance, and wellness reimbursements.
• Inclusive workplace focused on belonging and support.