Application Support Specialist (Insurance)

Location: Remote - Maryland, United States

Salary: $70,000–$88,000 annual

Company

Brown & Brown provides insurance and risk management services, including Commercial Lines and Captive Insurance operations.

What you will do

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitor system performance, data quality, and scheduled processes.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Administer applications, user access, and configuration updates while maintaining documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

Requirements

• Bachelor’s degree or equivalent experience.
• 2–4 years of experience in application support, systems support, or integrations.
• Working knowledge of SQL and data validation principles.
• Experience supporting policy administration, claims, risk management, or insurance-related platforms.
• Strong troubleshooting, analytical, and communication skills.
• Remote work based in Maryland, United States.

Nice to have

• Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments.

Culture & Benefits

• Meritocratic culture that recognizes self-starters and customer-focused work.
• Medical, prescription, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.