Strategic Account Manager (Jewelry)

Location: Remote - Michigan; occasional travel to support key accounts and attend industry trade shows

Company

Brown & Brown provides insurance and related customer solutions, including Montage Jewelry Care Plans for retail accounts.

What you will do

• Develop expertise in Montage Jewelry Care Plans and support the Jewelry Division sales strategy.
• Lead new retailer implementations based on program requirements, pricing, and service expectations.
• Coordinate communication between retailers and Customer Service, Sales, IT, Finance, and Operations teams.
• Evaluate account performance, maintain account data and business arrangements, and recommend actions to improve profitability.
• Identify expansion opportunities, support organic sales growth, and retain assigned accounts.
• Support training initiatives that improve in-store sales and understanding of the care plans.

Requirements

• Bachelor’s degree in Sales, Marketing, Business Administration, or a related field, or equivalent experience.
• 2–5 years of sales, marketing, or business experience.
• Knowledge of the retail channel, account management fundamentals, and financial trends.
• Ability to assess retailer needs, identify performance opportunities, and support solutions.
• Strong relationship-building, verbal and written communication, presentation, organization, and follow-up skills.
• Proficiency in Microsoft Office applications and a strong sense of accountability.

Culture & Benefits

• Meritocratic culture focused on initiative, accountability, and customer outcomes.
• Medical, prescription, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.