Billing Specialist (SaaS)

Location: On-site in Draper, Utah, Monday through Friday

Company

hirify.global builds SaaS technology for public-sector and education organizations, supporting HR, compliance, and employee lifecycle workflows.

What you will do

• Generate and process customer invoices, credits, and adjusting invoices for co-termed subscriptions.
• Review new and existing contracts to determine invoicing requirements and verify compliance with company policy.
• Partner with Sales, Sales Operations, Renewals, and Finance to resolve deal inconsistencies and manage renewal, churn, unwind, and rebill invoicing.
• Respond to internal and external billing inquiries through Salesforce cases and Google Chat.
• Support month-end and year-end close, audits, and ad hoc accounting projects.
• Identify billing risks and improve internal processes with the Billing Manager and Revenue Accounting Manager.

Requirements

• Minimum 5+ years of experience in SaaS billing is strongly preferred.
• Experience managing a large book of business with a high volume of billables.
• Working knowledge of Office Suite, Salesforce, NetSuite, Gmail, Adobe, and Avalara.
• General understanding of accounts receivable procedures and SaaS products and services.
• Strong analytical, problem-solving, communication, prioritization, and attention-to-detail skills.
• Ability to work on-site in the Draper, Utah office Monday through Friday without restriction.

Culture & Benefits

• Competitive wages and comprehensive medical, dental, and vision benefits for full-time employees from day one.
• Generous paid time off and 12 weeks of paid parental leave.
• 401(k) matching.
• Supportive leadership and autonomy for career development.
• Company-provided lunches, a stocked kitchen, and an on-site gym at the Draper office.
• Inclusive and diverse work environment.

Hiring process

• The hiring process may include AI screening for keywords and minimum qualifications, with recruiter review of the results.
• Candidates may be asked about US work authorization, on-site availability, billing and ERP systems used, and SaaS billing experience.