Billing Operations Specialist

Location: Alpharetta, Georgia, United States

Company

hirify.global provides mission-critical, industry-specific ERP, supply chain management, and compliance software to specialized organizations in more than 20 industries and 80 countries.

What you will do

• Review contracts and renewals to validate invoice accuracy before billing.
• Process customer invoices, credits, rebills, billing adjustments, and decommissions across eight product lines.
• Support cash application, account reconciliation, and billing dispute resolution.
• Maintain accurate customer billing, contract, renewal, and asset information.
• Coordinate with Customer Advocacy, Renewals, Sales, Revenue, Finance, and Collections while supporting approximately 750 customer invoices each month.
• Resolve billing discrepancies and protect revenue through timely corrective actions.

Requirements

• Must be based in the United States; the role is located in Alpharetta, Georgia.
• 3–5 years of billing, accounting, or finance experience.
• Experience reviewing contracts and validating renewal information against billing requirements.
• Experience processing credits, rebills, decommissions, and billing adjustments.
• Experience reconciling accounts and resolving billing discrepancies.
• Strong written and verbal communication skills with attention to detail.

Nice to have

• Experience with Sage Intacct.
• Experience with Salesforce.
• Bachelor’s degree in accounting, finance, or a related field.

Culture & Benefits

• Competitive pay and robust benefit plans.
• Fast-paced, flexible, and casual work environment.
• Opportunities for career development and growth.
• Culture focused on diversity, equity, inclusion, and employee success.