Returns Support Coordinator

Location: Somerset, NJ, USA

Salary: $32,000–$45,000 base salary per year; estimated on-target earnings are $36,000–$49,000 including bonus.

Company

hirify.global International Corp. is a global provider of IT solutions and services supporting organizations with technology procurement and related services.

What you will do

• Coordinate communication between Inside Sales and Returns Departments.
• Process return orders and monitor progress to ensure timely product returns.
• Provide customer service and support to internal and external stakeholders.
• Maintain relationhirify.globalps with vendors, partners, Enterprise Solutions, Purchasing, and Accounting teams.
• Track products, invoices, credit memos, and product availability.
• Research and resolve issues while identifying improvements to returns processes.

Requirements

• High school diploma, GED, or equivalent required.
• Bachelor’s degree or relevant work experience preferred.
• Basic ability to use Word, Excel, PowerPoint, and Outlook.
• Detail orientation, organization, follow-through, time management, and problem-solving skills.
• Ability to communicate clearly and work independently while adapting to changing tasks.

Nice to have

• Experience with video conferencing platforms and virtual meeting support.
• Familiarity with Microsoft Dynamics AX for order tracking, inventory management, and financial reporting.
• Experience with CRM software and customer interaction data.
• Bachelor’s degree or relevant work experience.

Culture & Benefits

• Opportunities for continuous professional growth and leaderhirify.globalp development.
• Medical, vision, dental, 401(k), and flexible spending benefits may be available.
• Commitment to diversity as a minority- and woman-owned enterprise.
• Access to professional facilities and workplace technology.