Mortgage Loan Officer Assistant II (Mortgage Lending)

Location: Fort Lee, New Jersey, United States of America

Salary: $25.50–$36.00 USD per hour

Company

TD is a large financial institution serving households and businesses across Canada, the United States, and other markets.

What you will do

• Support mortgage loan officers with the timely completion of loan applications from origination through closing.
• Manage document collection, loan pipelines, deliverables, borrower updates, appointments, and application intake.
• Communicate with borrowers, referral partners, vendors, mortgage operations, and sales support.
• Review income, assets, files, products, pricing, and underwriting requirements to identify and resolve potential issues.
• Structure loan files, write credit memos, and advocate for files during underwriting escalations.
• Follow up on sales leads, maintain customer databases, and provide high-quality internal and external customer service.

Requirements

• High school diploma or GED and 2–3 years of related experience.
• Strong knowledge of mortgage lending, underwriting, products, policies, procedures, and state and federal mortgage regulations.
• Knowledge of HMDA, RESPA, Regulation Z, and agency mortgage loan guidelines.
• Eligibility for employment with a covered financial institution and registration as a mortgage loan originator with NMLS under the SAFE Act.
• Strong interpersonal, sales, written, verbal, organizational, prioritization, and customer service skills.
• Ability to use basic mortgage loan origination systems, maintain confidentiality, and work accurately in a detail-oriented environment.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Training, onboarding, regular development conversations, mentoring, and access to an online learning platform.
• Health and well-being benefits, savings and retirement programs, paid vacation, flex and holiday time off, banking benefits, and discounts.
• Career development opportunities and a respectful workplace that values diverse perspectives.
• Occasional domestic travel may be required; international travel is not required.

Hiring process

• Selected candidates will be contacted to schedule an interview.
• TD aims to communicate application outcomes by email or phone.