Account Manager (TIC)

Location: Remote-based in the UK with UK-wide client travel; right to work in the UK required

Company

hirify.global provides food safety, certification, testing, inspection, regulatory compliance, and sustainability services to more than 30,000 companies across over 100 countries.

What you will do

• Manage a defined portfolio of UK clients as the principal commercial contact for account matters.
• Build relationships with stakeholders across quality, technical, procurement, sustainability, operations, and senior management.
• Create account plans covering renewals, risks, opportunities, relationship objectives, and agreed actions.
• Lead renewals for certification, inspection, testing, consulting, and other contracted services with delivery teams.
• Identify relevant cross-sell opportunities, prepare proposals and quotations, and coordinate responses to client requests.
• Monitor account performance, satisfaction, revenue, pipeline, renewal dates, forecasts, and risks in the CRM.

Requirements

• Experience in account management, client relationship management, or business development within TIC, certification, testing, inspection, food safety, regulatory compliance, or related technical services.
• Proven success retaining and developing client relationships, managing renewals, preparing proposals, and achieving commercial targets.
• Understanding of the food, agri-food, manufacturing, retail, or supply-chain sectors; food safety or sustainability experience is advantageous.
• Experience coordinating multiple stakeholders across technical, operational, and commercial teams.
• Strong working knowledge of Microsoft Office and CRM systems, with excellent communication, negotiation, presentation, and organisational skills.
• Excellent written and spoken English and the right to work in the UK are required.

Nice to have

• Relevant degree or professional qualification.
• Experience with food safety or sustainability services.

Culture & Benefits

• Remote-based role within a geographically distributed team.
• UK-wide client-facing work with collaboration across technical, operational, and commercial functions.
• Opportunity to work across certification, inspection, testing, regulatory, and sustainability services.