Key Account Manager Top Chef (Hospitality)

Location: London, United Kingdom. Hybrid role with 2 days of home office per week, up to 4 additional weeks of fully remote work during summer and December, and approximately 50% field-based activity across key UK cities.

Company

TheFork is a European restaurant booking platform within the hirify.global Group, connecting diners with restaurants across 11 countries.

What you will do

• Prospect and acquire premium independent restaurants, including AA Guide, fine dining, and high-end concepts.
• Build target account lists, map local restaurant markets, and generate qualified pipelines through outreach, networking, referrals, cold calls, and in-person visits.
• Lead meetings and product demonstrations for restaurant owners, operators, chefs, and general managers, presenting TheFork’s B2C and B2B value proposition.
• Manage opportunities from first contact through negotiation and closing.
• Share market insights and restaurant intelligence with the wider sales team.
• Reach quarterly acquisition targets and become an internal reference for the premium independent restaurant segment in target cities.

Requirements

• 4+ years of experience in B2B sales, key account acquisition, hospitality technology, SaaS, marketplaces, or restaurant-related sales.
• Proven ability to prospect, manage pipelines, negotiate, and close deals independently.
• Experience with premium, high-value, or complex accounts.
• Strong commercial, communication, organisation, prioritisation, and negotiation skills.
• Professional confidence when engaging with owners, operators, chefs, and general managers.
• Fluent English required.

Nice to have

• Experience selling to premium independent restaurants, fine dining venues, hotels, hospitality businesses, or luxury brands.
• Strong knowledge of the UK restaurant scene, particularly Michelin-listed, AA Guide, destination, or high-end independent restaurants.
• An existing network within the premium hospitality community.
• A hunter mindset combined with a consultative, relationship-led sales approach.
• Experience with digital tools such as Google Workspace and CRM systems.

Culture & Benefits

• Permanent employment contract and competitive fixed salary with bonus.
• Flexible hybrid working, including home-office days and additional seasonal remote flexibility.
• International, multicultural environment spanning 10 European offices.
• Lunch vouchers, lifestyle expense reimbursement, health insurance, life and disability insurance, and pension plans.
• Continuous learning programs, parental and caregiver leave, and free Calm app access.
• Inclusive workplace with team-building events and on-site dining and leisure facilities.

Hiring process

• Applications are handled through the official careers site and email.
• Reasonable support is available during the application and interview process when required.