6 дней назад
Account Manager (IoT)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (IoT): Managing and expanding a Lower Mid Market portfolio of 60–80 construction-industry accounts with an accent on retention, renewals, recurring revenue, and customer success collaboration. Focus on identifying churn risks, maintaining CRM accuracy, delivering QBRs, and driving strategic product initiatives across the account base.
Location: Fully remote or hybrid from locations in Chicago, US, or London, Canada; remote work is available from anywhere in North America. No relocation assistance is offered.
Company
provides an IoT operating data platform connecting people, machines, assets, and processes across the global construction industry.
What you will do
- Own and grow Annual Recurring Revenue across a Lower Mid Market portfolio of approximately 60–80 accounts.
- Manage customer retention, renewals, expansion, and churn-risk mitigation.
- Maintain accurate and up-to-date opportunity data in the CRM.
- Partner with Customer Success, RAB, Marketing, and Technical Support teams to maintain account health.
- Deliver regular QBRs and drive strategic product initiatives within the segment.
Requirements
- Experience in a customer-facing commercial role such as account management, sales, or customer success.
- Proven experience managing renewals and growing revenue within an existing account base.
- Strong CRM discipline and accurate opportunity management.
- Ability to work independently and own outcomes across a portfolio of accounts.
- Ability to collaborate effectively across commercial, customer success, marketing, and technical support functions.
- Ability to work from North America for this role.
Culture & Benefits
- Flexible remote and hybrid working options with company-provided IT equipment.
- Training, coaching, mindfulness support, and an open feedback culture focused on personal and professional development.
- International environment with regular cross-team, departmental, and cross-border check-ins and social events.
- Inclusive workplace committed to equal opportunity and non-discrimination.
Hiring process
- Virtual meeting with a Talent Acquisition Partner.
- Deeper conversation about experience, working style, team, and role challenges.
- Assignment-specific interview with a case presentation, followed by references or background checks if required and an offer walkthrough.
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