Senior Product Manager, AI Call Intelligence

Location: Remote or hybrid in the USA

Salary: $140,000–$155,000 base salary per year, plus potential bonus and benefits.

Company

hirify.global provides an all-in-one legal technology platform used by law firms and legal departments to standardize, measure, and improve legal operations.

What you will do

• Own the end-to-end lifecycle and roadmap for AI Call Intelligence products.
• Develop call capture, transcription, summarization, conversation analytics, and workflow capabilities.
• Ship inbound and outbound AI voice agents and the agentic workflows they trigger.
• Define guardrails, evaluation standards, quality bars, and manager tooling for AI behavior, call scoring, topic detection, and coaching.
• Lead client discovery, beta programs, market research, competitive analysis, and commercialization planning.
• Partner with engineering, design, data science, and go-to-market teams to prioritize the backlog, deliver releases, and measure adoption.

Requirements

• 5+ years of product management experience in B2B SaaS or workflow automation platforms.
• 2+ years managing AI, ML, or data-intensive products.
• Experience leading cross-functional delivery and working directly with clients or external partners.
• Experience shipping products based on unstructured or probabilistic data, including designing for model error and setting quality standards.
• Hands-on experience with conversational or agentic AI, including voice or chat agents, tool-calling, orchestration, dialog design, or autonomous-system evaluation.
• Strong communication, stakeholder management, technical execution, and prioritization skills.

Nice to have

• Experience with Salesforce or Salesforce-native applications.
• Experience with telephony, VoIP, contact center platforms, speech-to-text, speaker diarization, or conversation analytics.
• Experience with voice agent frameworks and real-time speech pipelines.
• Background in legal technology, fintech, or other complex operational domains.
• Familiarity with LLMs, document intelligence, or data extraction workflows.

Culture & Benefits

• Remote or hybrid work arrangement in the USA.
• Opportunity to work on AI products used by legal professionals and enterprise businesses.
• Bonus and benefits may be provided in addition to base salary.
• Cross-functional collaboration with product, engineering, design, data science, and go-to-market teams.