Financial Aid Advisor I

Location: Stephenville, Texas; occasional travel to the Fort Worth campus. On-campus work with some Saturday and evening events.

Salary: Target base compensation of $20.03 per hour, negotiable based on funding availability and qualifications.

Company

hirify.global is a doctoral comprehensive university within the Texas A&M University System, serving students across multiple campuses and online programs.

What you will do

• Counsel prospective and enrolled students and their families on financial aid and scholarship options.
• Respond to financial aid questions through email, phone, virtual consultations, appointments, and in-person service.
• Conduct outreach to help students complete FAFSA, TASFA, verification, and other financial aid requirements.
• Review verification documents, special circumstance appeals, TASFA applications, and satisfactory academic progress appeals.
• Represent the Office of Financial Aid at orientations, workshops, presentations, and other events.
• Maintain knowledge of federal, state, and institutional financial aid policies and regulations.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Strong interpersonal, written, and verbal communication skills; English literacy is required.
• Working knowledge of word processing and spreadsheet programs.
• Ability to organize work, meet deadlines, maintain accuracy, and make decisions under pressure.
• Ability to work independently and collaboratively while providing tactful, professional customer service.
• Availability for Monday–Friday, 8 AM–5 PM, with some Saturday and evening events and occasional travel to Fort Worth.

Nice to have

• Experience in financial aid, customer service, or higher education.

Culture & Benefits

• Full-time employment with a comprehensive benefits package.
• Work in a university environment focused on teaching, research, service, and student support.
• Role includes service to students across campus, online, and community-facing events.
• All positions are security-sensitive and require a criminal history investigation and credential verification.
• The university will not pay the $100,000 fee associated with certain new H-1B petitions; future sponsorship may be affected by applicable Texas requirements.

Hiring process

• Submit an online application with a cover letter, CV or resume, and at least three current professional references.
• Applications are reviewed immediately and accepted until the position is filled.
• Incomplete applications may be rejected, and submitted applications cannot be edited or supplemented.