Transcript Analyst I

Location: College Station, Texas, United States

Salary: $15.85 per hour

Company

Texas A&M University provides admissions processing and student support services for current, former, and prospective students, families, advisors, faculty, and academic deans.

What you will do

• Examine, evaluate, and enter student academic records to determine admissions eligibility.
• Assess academic credentials for authenticity, equivalency, English proficiency, and grade point averages.
• Perform in-depth analysis of application types for review by academic colleges and departments.
• Answer email, telephone, and walk-in inquiries from prospective students, departments, and educational institutions.
• Prepare admissions documents, provide administrative support, and coordinate with academic advisors and departments.
• Handle special projects and work extended hours during peak processing periods.

Requirements

• Associate degree or an equivalent combination of education and experience.
• Two years of experience in admissions, document evaluation, bookkeeping, or a related field.
• Strong interpersonal, organizational, written communication, time management, and multitasking skills.
• Knowledge of word processing, spreadsheets, databases, presentations, and remote meeting applications.
• Ability to prioritize work independently, exercise discretion, follow instructions, and maintain confidentiality.
• Ability to work extended hours during peak processing season.

Nice to have

• Bachelor’s degree and office administration experience.
• Experience in college admissions, records, advising, admissions, or financial aid.
• Familiarity with Banner, AIS, Howdy, MOSES, SLATE, or other student information systems.
• Working knowledge of college credit systems and proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Customer service experience and professional experience within the Texas A&M University System.

Culture & Benefits

• Collaborative university environment centered on respect, excellence, leadership, loyalty, integrity, and selfless service.
• Health, dental, vision, life, and long-term disability insurance, with university contributions toward health and basic life premiums.
• Paid holidays, sick leave, and vacation leave.
• Teacher Retirement System of Texas enrollment, wellness programs, and professional development through LinkedIn Learning.
• Employee tuition assistance and educational release time for degree completion.

Hiring process

• A cover letter and resume are strongly recommended.
• Employment is contingent on credential verification and completion of a criminal history investigation.