Manager, Renewal Platform Specialist (SaaS)

Location: Remote, USA. Applicants must be legally authorized to work in the United States without current or future employment-based visa sponsorship. Travel of up to 35%, including overnight travel, is required.

Salary: $117,000–$135,000 per year, plus potential annual performance bonus and other applicable incentive compensation.

Company

hirify.global provides cloud-based SaaS solutions that help automotive dealerships and OEMs manage end-to-end vehicle sales and service operations.

What you will do

• Lead the scaling, efficiency, and operational effectiveness of the renewal platform specialist organization.
• Develop and execute data-driven plans covering resource allocation, communications, performance monitoring, coaching, change management, and best practices.
• Coach and develop regional senior platform specialists and their teams through structured development programs.
• Define utilization reporting, feedback mechanisms, training, and certification processes with operations and product marketing teams.
• Manage performance plans, goal setting, documentation, workflow, productivity, and resource adjustments.
• Hire and train employees while ensuring adherence to sales standards, company policies, and legal requirements.

Requirements

• Bachelor’s degree or equivalent work experience.
• Demonstrated experience leading and developing teams, with strong coaching and mentoring abilities and a record of employee engagement.
• Proven ability to analyze data and trends to inform strategic decisions.
• 4+ years of experience managing pre-sales roles or an equivalent leadership record demonstrating knowledge of the sales process and pre-sales solution teams.
• Enterprise SaaS experience and strong sales or pre-sales acumen, including knowledge of sales strategies and methodologies.
• Legal authorization to work in the United States without current or future employment-based visa sponsorship.

Nice to have

• Automotive industry experience.

Culture & Benefits

• Remote work arrangement within the USA.
• Medical, dental, and vision benefits.
• Paid time off.
• 401(k) matching program.
• Tuition reimbursement.
• Inclusive workplace focused on diverse perspectives and employee impact.