HR Operations Lead

Location: Malaysia, Bandar Utama, Petaling Jaya, Selangor; hybrid work with at least 3 days per week in the Malaysia office

Company

hirify.global operates a mobile-first insurance and financial platform serving customers across Southeast Asia and is expanding into additional money management services.

What you will do

• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding.
• Build and improve HR processes, policies, and SOPs that scale across multiple countries.
• Oversee HR systems, employee records, reporting, and data governance.
• Coordinate payroll, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers.
• Improve operational efficiency through process redesign, automation, and system improvements.
• Lead and develop the HR Operations function while partnering with leadership on global expansion.

Requirements

• 7+ years of experience in HR Operations, People Operations, or HR Administration.
• Experience supporting employees across multiple countries or regions.
• Strong knowledge of global HR operations, employment documentation, payroll coordination, HR systems, and compliance.
• Experience building and improving HR processes in a fast-growing company.
• Strong operational, communication, and stakeholder management skills with high attention to detail.
• Strong English communication is required; ability to work from the Malaysia office at least 3 days per week.

Culture & Benefits

• Work with global teams representing more than 20 nationalities.
• Collaborate across multiple countries, cultures, and time zones.
• Hybrid working arrangement based in Malaysia.
• Opportunity to build scalable HR operations during global expansion.

Hiring process

• Online assessment or practical task.
• Role-specific interview.
• CEO or final-round interview; the process may be completed within one week from its start.