Account Manager - Service/Repair

Location: Phoenix, Arizona, United States; requires visits to customer locations, job sites, and project sites within the assigned territory.

Company

hirify.global operates in the elevator service, repair, construction, and modernization industry.

What you will do

• Secure and maintain service accounts and repair work while meeting revenue goals and sales quotas.
• Build relationships with new and existing customers, including Tier 1–3 accounts and industry groups such as BOMA.
• Prepare repair proposals, service contract bids, estimates, and customer follow-up using blueprints, equipment surveys, supplier pricing, and estimating software.
• Monitor service contracts, visit customers and job sites, resolve issues, and manage renewals and price increases.
• Develop sales strategies for H-Power modernization offerings and maintain the sales pipeline in the CRM.
• Coordinate submittal packages, change orders, scopes of work, customer needs, and deadlines with operations, contract administration, sales support, and legal teams.

Requirements

• 1–2 years of related sales experience, elevator sales, or industry experience.
• Experience selling elevator service/repair, construction, and modernization is strongly preferred.
• Ability to read and interpret architectural drawings and blueprints is preferred.
• Working knowledge of elevator products, equipment manuals, supplier information, and local elevator code requirements.
• Ability to visit customers and project sites within the assigned territory.

Culture & Benefits

• Competitive, market-aligned compensation in a stable and sustainable technical industry.
• Structured onboarding and continuous learning and development programs.
• Work-life balance supported by local policies and flexible working models aligned with business needs.
• Open communication, mutual respect, and an inclusive work environment.
• Flat hierarchies, approachable leadership, and freedom to innovate and make an impact.