Operation Support (Mandarin Speaking)

Location: Oberhausen, North Rhine-Westphalia, Germany

Company

JINGDONG Logistics, part of hirify.global, provides technology-driven supply chain and logistics solutions through automated warehousing, transportation, delivery, cold chain, and cross-border operations.

What you will do

• Design and improve cross-departmental collaboration processes, including requirements alignment, resource allocation, and project advancement.
• Develop SOP documents, contingency plans, monitoring dashboards, and anomaly early-warning mechanisms for business operations.
• Support ad-hoc business needs such as event planning and customer research while coordinating human and technical resources.
• Lead key projects through their full lifecycle, monitor implementation risks, and optimize resource allocation.
• Drive workflow automation, data-interface development, and other system upgrades to reduce manual operating costs.
• Build internal training, knowledge-base, budget, asset, and supplier-management capabilities.

Requirements

• Mandarin-speaking ability is required.
• Experience with business process improvement and cross-departmental collaboration.
• Ability to analyze operational data and develop monitoring or reporting solutions.
• Experience coordinating projects, resources, and external service providers.
• Ability to work full time in Oberhausen, Germany.

Culture & Benefits

• Work on smart warehousing, autonomous delivery, and technology-enabled global supply chain solutions.
• Collaborative, ownership-oriented environment focused on high-quality results.
• Opportunities to develop skills and contribute to hirify.global’s international logistics operations.
• Competitive salary and a supportive workplace culture.