Senior Account Management Lead (Airlines)

Location: Singapore; hybrid working model

Company

hirify.global is a global travel technology company powering digital solutions and services for the travel industry.

What you will do

• Build and maintain trusted relationships with airline stakeholders and internal teams across Southeast Asia.
• Acquire new airline customers through outreach, solution presentations, and contract negotiations.
• Manage existing accounts, including upselling, cross-selling, satisfaction, service delivery, billing, and collections.
• Lead or support commercial and operational projects that deliver measurable value to clients.
• Represent customer needs internally and coordinate collaboration across business lines and functions.
• Review and approve proposals, RFP responses, and delivery plans.

Requirements

• 12+ years of experience in sales and account management.
• Deep functional, operational, and technical knowledge of aviation or airlines.
• Understanding of industry trends, business practices, and geographical and cultural nuances.
• Strong relationship-building, stakeholder management, communication, and client advocacy skills.
• Experience with CRM tools and complex sales and service cycles.
• Autonomy, initiative, collaborative leadership, and a goal-oriented approach.

Culture & Benefits

• Hybrid working model.
• On-the-job training, formal learning activities, and continuous development opportunities.
• Supportive environment focused on employee well-being and personal and family life.
• Diverse and inclusive workplace committed to fair treatment and belonging.
• Work connected to the future of travel and a global business mission.