Junior Business Development Representative (Inbound Response) (AI)

Location: London, UK; hybrid with a minimum expectation of two days per week in the London office. Travel to customer, partner and industry events may be required.

Company

hirify.global provides AI-powered customer and employee experience technology that connects people, systems, data and AI for more than 8,000 organizations worldwide.

What you will do

• Respond to inbound enquiries and leads from marketing activities, digital channels, events and campaigns.
• Engage prospects by phone, email and digital channels to understand their needs and business challenges.
• Qualify prospects based on organisation, priorities, timing, decision-making stakeholders and fit for hirify.global.
• Prioritise inbound demand using engagement, account and intent data, then convert qualified interest into meetings and sales opportunities.
• Maintain accurate prospect records and follow-up activity in the CRM.
• Collaborate with Marketing, BDRs and Account Executives across UKI while developing enterprise sales and customer experience expertise.

Requirements

• Strong verbal and written communication skills and confidence speaking with prospective customers by phone.
• Curious, customer-focused approach with strong questioning, listening, organisation and follow-up skills.
• Ability to work in a structured, target-driven environment and collaborate effectively with Sales, Marketing and Business Development colleagues.
• Interest in technology, AI, customer experience and B2B sales, with willingness to learn and use feedback.
• Ability to work from the London office at least two days per week.
• Flexibility to attend events and travel when required.

Nice to have

• Previous experience in customer service, inside sales, lead generation, recruitment, hospitality, retail sales or another customer-facing environment.
• Knowledge of AI tools and experience using AI for research, productivity, communication or sales activities.

Culture & Benefits

• Work with AI-powered technology used at enterprise scale across more than 100 countries.
• Flexible-first culture with collaboration and coaching from experienced sales colleagues.
• Mentorship, learning programmes, leadership development and education support.
• Paid volunteer time, August Free Fridays, well-being resources and regionally tailored employee and family programmes.
• Established BDR career path with opportunities to progress into broader Business Development Representative responsibilities.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview with a Talent Acquisition Partner, followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final follow-up.