Retention Operator (iGaming)

1 000USDT

Формат работы

onsite

Тип работы

fulltime

Грейд

junior

Английский

Страна

Spain

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TL;DR

Retention Operator (iGaming): Managing communication with existing players through outbound calls, WhatsApp, Telegram, and email with an accent on presenting promotions, handling objections, and meeting KPI targets. Focus on retention sales, CRM workflows, and player communication in a Valencia office.

Retention Operator (iGaming, Valencia, full-time office)

An international iGaming company is looking for a Retention Operator to work with existing players.

Responsibilities:
• Outbound calls to existing players
• Communication via WhatsApp, Telegram and email
• Presenting bonuses and promotions
• Handling objections
• Working with CRM
• Meeting KPI targets

Requirements:
• Native Spanish or Portuguese — mandatory
• Conversational English (for team communication)
• 1+ year of experience in retention or sales
• iGaming experience is a plus

We offer:
• Office-based work in Valencia
• Fixed salary 1000 usdt + bonuses
• Working hours: Tuesday-Saturday, 11:00-20:00/21:00
• Training and career growth

Please apply only if you are a native Spanish /Portuguese speaker and are based in / willing to work from Valencia

#vacancy
#latam
#spain
#vacancy

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