Urban Account Manager (Security Technology)

Location: Hemel Hempstead, United Kingdom; the role covers customers and partners across Northern Europe.

Company

hirify.global develops, manufactures, and manages threat detection and security screening solutions for aviation, ports and borders, defence, and urban security.

What you will do

• Manage relationships with urban-sector customers, distributors, resellers, and business partners.
• Develop account growth plans and drive upgrades, replacements, services, accessories, and additional equipment sales.
• Build and maintain the sales pipeline, forecasts, quotations, proposals, and CRM records.
• Support customer presentations, product demonstrations, industry events, and partner engagements.
• Collaborate with Service, Operations, Supply Chain, and Product teams to deliver strong customer support.
• Monitor market activity, procurement programmes, and competitor developments across Northern Europe.

Requirements

• Experience in account management, sales, business development, or customer-facing commercial roles.
• Experience in security technology, screening, detection, or public safety solutions.
• Proven ability to manage customer portfolios, build relationships, and drive revenue growth.
• Strong communication, negotiation, organisational, and stakeholder-management skills.
• Experience using CRM and sales-management tools.

Nice to have

• Experience with public-sector, government, law-enforcement, or corrections markets.
• Distributor and channel-partner management experience.
• Experience in critical infrastructure or physical security environments.
• Understanding of public procurement and tendering processes.

Culture & Benefits

• Permanent, full-time position within a global security technology organisation.
• Training and career-growth opportunities across local and global business areas.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Flexible benefits supporting health, wellbeing, financial, and lifestyle needs.
• Equal-opportunity workplace grounded in equality and ethics.