Commercial Account Manager (Cybersecurity)

Location: Manchester, United Kingdom; hybrid with office attendance three days per week and willingness to travel required.

Company

hirify.global provides AI-driven cybersecurity products and expert-led services, including managed detection and response, endpoint, network, email, cloud, identity, and extended detection and response solutions.

What you will do

• Own a defined territory within the 1–100-user customer segment and build pipeline through customer, prospect, and channel-partner engagement.
• Identify and progress new business, cross-sell, and upsell opportunities across the cybersecurity portfolio.
• Manage inbound leads in line with service-level agreements while proactively creating new opportunities.
• Process quotes, deal registrations, licensing requests, and related sales tasks accurately.
• Work with cross-functional teams to resolve issues and move opportunities through the end-to-end deal process.
• Maintain accurate CRM records and achieve agreed sales and activity goals.

Requirements

• Previous experience in sales, business development, or a customer-facing commercial role.
• Proactive, results-driven approach with strong initiative, resilience, and accountability.
• Experience engaging customers and prospects to identify cross-sell and upsell opportunities.
• Strong questioning, active listening, interpersonal, organisation, and prioritisation skills.
• Customer-focused, collaborative, coachable, and willing to learn.
• Legal authorization to work in the United Kingdom without employer sponsorship; willingness to attend the office three days per week and travel.

Nice to have

• Experience using a CRM system, with Salesforce experience preferred.
• Previous cybersecurity or channel experience.

Culture & Benefits

• Remote-first operating model, with a hybrid approach for roles requiring office attendance.
• Diverse and inclusive environment supported by employee-led inclusion networks.
• Wellbeing days, wellbeing webinars, health training, and global fitness initiatives.
• Volunteer days, charity initiatives, and sustainability programs.
• Team-oriented environment with a focus on innovation, learning, and collaboration.