Manager, AP Service Delivery EU

Location: Taguig, Philippines; mid-shift schedule from 2pm to 11pm.

Company

hirify.global is a local delivery platform operating as part of the Delivery Hero Group across around 65 countries.

What you will do

• Monitor service performance against SLAs, taxonomy, and OKRs.
• Manage relationships with internal and external stakeholders and act as the escalation point for accounts payable process issues.
• Support internal and external audits while maintaining accurate service delivery records and performance reports.
• Identify process improvements, support investment decisions, and mitigate operational risks through contingency planning.
• Present performance results in monthly, quarterly, and other governance forums.
• Lead, mentor, allocate resources for, and develop a service delivery team supporting New Verticals.

Requirements

• Bachelor’s degree, preferably in Accounting or Finance.
• 3–5 years of relevant accounting and accounts payable experience.
• Experience in service delivery, team management, SLA achievement, and multinational environments with complex regional or country operations.
• Process-oriented approach with knowledge of financial and operational controls.
• Strong analytical, problem-solving, leadership, and communication skills.
• Availability for a 2pm–11pm mid-shift schedule in Taguig and ability to collaborate across language and cultural barriers.

Nice to have

• Hands-on experience with SAP Hana or other ERP, invoicing, and ticketing systems.

Culture & Benefits

• Fast-paced environment with tight deadlines.
• Collaboration with diverse internal and external stakeholders.
• Exposure to regional and multinational service delivery operations.