обновлено 10 дней назад
Director, Finance Shared Services (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director, Finance Shared Services (AI): Leading day-to-day Record to Insight, Global Expense Management, and Professional Services Finance Operations with an accent on service delivery governance, financial controls, and operational performance. Focus on managing senior leaders, driving KPI-based continuous improvement, and ensuring accurate, compliant, and timely close processes across shared service teams.
Location: Manila, Philippines; hybrid work
Company
develops AI-powered experience orchestration technology that connects people, systems, data, and AI for more than 8,000 organizations worldwide.
What you will do
- Lead day-to-day operations across Record to Insight, Global Expense Management, and Professional Services Finance Operations.
- Own service delivery performance, including SLAs, KPIs, quality standards, throughput, productivity, backlog, and close-cycle execution.
- Establish operational review cadences, KPI dashboards, root cause analysis, and corrective action plans.
- Manage and coach Senior Managers while overseeing succession planning, workforce planning, hiring strategy, and resource optimization.
- Partner with Strategic Finance, Controllership, Legal, Marketing, HR, and IT to align finance operations with business priorities.
- Maintain internal controls, audit compliance, financial data integrity, and process documentation.
Requirements
- BS in Accountancy and CPA qualification.
- Strong experience across shared service functions such as Record to Report, Accounts Payable, Travel and Expense, Order to Cash, and Professional Services Finance.
- At least 10 years of team leadership experience, including management of senior leaders and multifunctional teams.
- Experience in a Shared Service Center and strong knowledge of service delivery governance, KPIs, and operational metrics.
- Strong stakeholder management, executive communication, problem-solving, and deadline-management skills, including willingness to work extended hours.
- Familiarity with ERP systems, preferably Workday, and the ability to adapt to changing business needs.
Nice to have
- Experience working with Big Four audit firms.
Culture & Benefits
- Flexible-first working culture within a global organization.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.
- Opportunity to support AI-powered technology used by organizations worldwide.
Hiring process
- Application review by Talent Acquisition and the hiring team.
- Zoom interview followed by meetings with the hiring manager and interview team.
- Most processes include no more than five interviews before final steps are communicated.
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